When buying new carpet and having it put in your house be sure to get everything in writing and make sure the details are clear. I’m sure any of you reading this know that, but it is easy to let some things slip by.

When we had new carpet put in a few years ago I thought I had it all organized and set up right, etc. We bought the carpet from a large home improvement store whose name I won’t mention, but I’ll say I wasn’t impressed I wouldn’t get carpet from them in the future. Part of the problem was that while the store sold the actual carpet, they outsourced everything else. The people they outsourced to weren’t that competent and I think information didn’t passed to the right people correctly either.

I was told by someone in the store that there would be no problem with the people installing it to move the furniture out of the room. Well, there was. They said they couldn’t move any furniture. I certainly couldn’t move it, it was way too big and heavy for me. I had to call my husband at work and he had to leave and come home and move all the furniture out by himself.

And the person that had came some days ahead of time to measure the room, apparently measured it wrong. The installers had to put a seam in where they shouldn’t have had to. The measuring person was from a different outsourced company than the people installing too, just to be more confusing, and had told me that the installers could move all furniture except electronics. So my husband had moved the TV, etc. but that was all.

In general it was a bad experience that could have been avoided if I had double or triple checked on all the details and had everything in writing.